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Approaching upset patients about participating in research

10 October 2016

Recruiting and engaging patients in research, is a skilled activity because patients have worries and fears about their illnesses.  Researchers have set questions, but starting the conversation with patients and responding to worries, requires specific training.

The North West London Clinical Research Network commissioned some SAGE & THYME foundation level workshops for their research staff to attend.  The staff rated their willingness to talk to people who are emotionally troubled between 8 and 10 (out of 10) after attending the workshop.  When asked how likely the training would be to influence their practice, 73% gave a rating of between 8 and 10 (out of 10) and 84% said would recommend the workshop to others.  

Dr Gill Hood, Workforce Development and Patient Public Initiatives for the NWL CRN said: “We had had numerous requests to provide training on informed consent and communicating with distressed patients.  The requests came from all different types of clinical research staff and this course met the needs for all of them.  I have confidence in recommending it to other research networks.”

Download the article below for more information on the benefits of the workshop for researchers.